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By admin | Published: February 29, 2012
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    Customer Loyalty

    LOYALTY COUNTS

    Satisfaction scores are one thing. Customer loyalty is quite another. Find out why and what it means for sales. Read Understanding Customer Loyalty to Drive Business Growth.

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    UNDERSTANDING INDIA

    If you want to sell to and do business with people in India, take the time understand its consumers just a little bit better. Read Getting Past Polite: Consumer Research in India.
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